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FAQS / Frequently Asked Questions

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Our address is 4885 Southwestern Boulevard, Hamburg, NY 14075

phone 716-649-4218 fax 716-649-1402 (directions here)

Banquet Office Email mike4885sw@yahoo.com

Tips and suggestions for Wedding Receptions Click Here

For General Questions Scroll Down

 

What are the important things to focus on or consider while initially planning a party?

Date, location, price, menu variety, staffing, room size, contract requirements. Compatibility with important outside factors such as churches for weddings or speakers availability for meetings Review our menu and pricing, call the office for date availability and compatibility, come in for a personal consultation, meet with a trained banquet manager, tour and learn about our rooms, review our Contracts and ask us questions! We look forward to meeting you and are confident that we can impress you with our quality, quantity and service!

 

Do I have to bring in my own decorations, what linens are included in my price?

Our elegant decor is enough for most parties, however some people bring in additional items to personalize the room. Balloons are popular as are flowers, we do not allow confetti, glitter or tinsel of any kind. We also do not allow tape or tacking into our walls. Your white linen table cloth and color linen napkins will help to bring color to the room, and we also offer centerpieces for no additional charge if you need them. We offer white linen tableclothes and a rainbow of color linen napkins for parties ordering a full meal. Click here to see color samples

 

What is the difference between sit-down, family-style and buffet?

A sit-down meal is the most personal service with single plates served to each of your guests just like they would be served at a restaurant. Family-style is when the servers will bring a whole tray of food to each table. There may be 4-6 bowls or platters of food to be passed and shared. At an event with a buffet, the manager will welcome each table to stand in line at the buffet line where your guests will make their own choices between multiple cold and hot items.

 

Can I get a buffet for any amount of people?

No, as stated in our menu, there is a minimum of 30 adults for all buffets

 

What then can I serve my party of less than 30?

We suggest a sit-down meal with no more than 2 choices. You can serve all your guests the same meal, or offer them choices and seat them with color coded placecards that you bring in

 

I have children attending my party is there a special meal available for them?

If you choose a buffet, there is no special meal available but there is a discounted price. If you choose to serve sit-down, you can offer them a chicken finger plate (fingers and fries)

 

What is the difference between day and night-time prices and menus?

In order to choose a day-time menu, your party must be scheduled to eat at or before 1:30pm. If you are scheduled to eat later than 1:30pm, then you must choose from the night-time menus Night parties traditionally start after 4:30pm, if you wish to schedule your party to arrive between 2pm and 4pm, please call the office to get approval

 

How do I book a room at Michaels?

A deposit and signed Contract is due to confirm any party as a definite booking. The amount due depends on the room and the date being booked.

 

What type of parties can Michael's host?

Almost any type of party for 15-850 guests, and 1,000 for cocktail parties

 

Tell me more about your in-house sound-system

We are proud to offer you our "in-house" sound system, other DJ companies are welcome, however a rental charge is due for use of the speakers and sound equipment. We do this to ensure that each our parties has the best quality sound and that another room's DJ does not filter between the walls.

 

Do I have to bring in my own decorations?

Our elegant decor is enough for most parties, however some people bring in additional items to personalize the room. Balloons are popular as are flowers, we do not allow confetti, glitter or tinsel of any kind. We also do not allow tape or tacking into our walls. Your white linen table cloth and color linen napkins will help to bring color to the room, and we also offer centerpieces for no additional charge if you need them.